If you experience an error with CK-12 email us at firstname.lastname@example.org. Please provide the following information for us to better assist you.
- Which CK-12 site are you experiencing an error? (ck12.org, braingenie, flexmath, ineedapencil)
- What is your username and email address associated with your account?
- How often does this happen?
- What time did this happen?
- Summarize the steps that led you to the error.
- Take a screenshot of the error
- Which browser are you using and what is the version number?
- Which operating system are you using and what is the version number?
- Try another internet browser to determine if the error continues to occur.